After-sales help
Keep the order details
Save your order link and the agreed product, customization, delivery and payment details. A catalog link alone is not proof of payment.
Prepare useful evidence
For a wrong item, size, print or damaged parcel, photograph the item, size label, requested print and packaging as relevant. Avoid sharing payment or address details publicly.
Contact the seller
Send the order reference, issue and photos through the published contact or website chat. Ask for the available resolution and instructions before returning an item.
Confirm the applicable terms
Return eligibility, deadlines, shipping costs and personalized-item conditions must be confirmed with the seller. This page explains how to request help; it does not publish an unverified refund or return promise.